Deejo FAQ
#1 What are the species of wood used on Deejo knives?
There are 5 species:
Olive wood: Olea europaea
Juniper wood: Juniperus (Cupressaceae family)
Beech.
Ebony: Natural ebony is the name given to the heartwood or duramen produced by several species of trees of the Ebenaceae family, genus Diospyros, called ebony trees.
Coral wood: Chassalia corallioides
Even if we only use very small quantities of wood for the manufacture of a Deejo ‘Wood’, we comply fully with the current legislation in force. The wood is purchased from French and Spanish suppliers in full respect and compliance of best environmental standards and practices.
#2 What kind of steel is used?
We use stainless steel type Z40C13 for Deejo pocket blades and 3CR13 for Deejo table knives. The former is harder (54-56 HRC – Hardness Rockwell C scale) and offers a cutting property for extensive uses (paper, rope, cardboard, food…). The latter is of lesser hardness (52-54 HRC) and is designed mainly for food use. In both cases, the steel is hard enough to provide a durable edge and soft enough to allow easy sharpening with commercial tools (sharpening steel, whetstone or sharpening stone…).
#3 My knife is stainless steel, but it has some rust spots.
Even stainless steel will rust if not properly maintained. Deejo knives must be cleaned and dried after each use. All metals are damaged by contact with moisture and it is up to the user to take proper care of a Deejo knife;
#4 My knife was sold to me as a 37G knife and it actually weighs a bit less or more than 37G.
The weight indicated for each knife is the maximum weight (without attached handle plate) we commit ourselves to and will not go beyond. Because these knives are handmade, because the density of the wood may vary from time to time, because our workers will grind the steel a bit less or more, there will be some minor variation from one knife to another.
#5 What is the length per weight of a Deejo knife?
Deejo knives are named for their weight. Each weight corresponds to size: the 15g measures 7cm, the 27g measures 9cm, and the 37g measures 11cm. These dimensions correspond to the size of the knife in the closed position.
#6 My knife was presented to me as a 9cm but it measures 20.5cm overall.
Knifemakers usually measure pocket knives in the closed position. A 9cm knife means a 9cm handle.
#7 Deejo is ultra-light. Is Deejo ultra-sturdy?
Deejo knives were designed for everyday use: cutting meat, peeling fruit, opening letters and parcels. Deejo is not intended to chop wood or hunt bears… Featuring a locking system to guarantee the stability of the blade, Deejo is ultra-sturdy for what it is designed to do.
#8 Will the tattoo on the blade fade over time?
No. Deejo ‘tattoos’ are made by laser engraving. They are designed to last over time. One should simply avoid rubbing with abrasive material (including abrasive sponges) to avoid micro-scratches which, inevitably, could damage the surface of the blade and therefore the tattoo.
#9 Are black blades more fragile than the others?
No. The Deejo in black titanium, called ‘Black’, is obtained by depositing fine particles of titanium on the blade (we use the same technique for the Deejo matt finish). This technique is permanent and durable over time subject to normal use. Abrasive materials (sandpaper, scouring sponge, stone, etc.) which can create scratches should be avoided. Over time, the black finish will patina but remain present.
#10 How to sharpen a Deejo?
A Deejo is sharpened like any other knife, with a sharpening steel or stone. To avoid the risk of scratching, especially to the tattoos, Deejo offers a sharpener that allows you to sharpen your Deejo easily and efficiently. See the Deejo YouTube channel or deejo.com.au, which presents a video specifically dedicated to this topic, for more information and advice. Note: The Deejo ‘Naked’ requires special attention. Because of its ‘chisel’ sharpened edge, only the inside of the blade must be sharpened (in the manner of a chisel).
#11 Where are Deejo knives made?
Deejo is a French company located in the region of Paris. The knives begin at our production units in Asia and are finished in our workshops in France where we take care of the operations of assembly, adjustment, buffing, sharpening, and customization. Each piece is checked individually before it leaves our premises.
#12 Can I have my own tattoo design done?
This is a service we offer with minimums of identical pieces. See our Deejo Custom page at deejo.com.au for more information. Note: For do-it-yourself individual engravings, Deejo offers a kit that allows anyone to make a unique engraving using the stylus engraver provided with the kit. However, this technique works exclusively on the Deejo ‘Black’, that is, in black titanium finish.
#13 Can I remove the clip?
Most deejo knives feature a belt (or money) clip. To make the knife even lighter, some might like to remove the clip. Besides its primary function, the clip provides a better grip and strengthens the stability of the locking system. We do not recommend removing it and strongly advise you not to make any structural alterations to your Deejo
#14 Can I change the handle plate myself?
Deejo does not offer individual handle plates for sale. That being the case, nothing prevents you from making your own! Carefully unscrew the original plate from your Deejo knife, taking care not to lose the screws. Use the original plate as a template to make your own. Send us a picture of the result: we love to talk with those who take full ownership of our products and truly make Deejo their own. In case of breakage, Deejo will provide a free replacement plate identical to your previous one. A tutorial is available on the Deejo YouTube channel which details this repair.
#15 Can I get replacement parts?
You won’t find any replacement parts at your local dealer. If you make any changes to your Deejo knife, it is at your own risk. In case you lose or break a part, please contact us here sales@deejo.com.au
If you live outside of Australia, please use the Deejo France contact page: deejo.com/en/contact-us
#16 Why are fewer models available in stores than on the Deejo website?
When you calculate all the different designs and sizes available, you have a large range of deejo knives to choose from. Because it would be too expensive and too complicated for any establishment to offer them all, the in-store focus is on the best sellers for their area or region. New Deejo knives are released each year: new finishes, new inserts, and new models are currently under review. Follow us on social media and tell us about your ideas or desires. It’s always a pleasure to talk with you.
#20 Service, Maintenance & Warranty.
Service & Maintenance tutorials are available at deejo.com.au/maintenance or Deejo Youtube channel.
Deejo knives are guaranteed against manufacturing defects for a period of 24 months from the date of purchase. Provided the defect is not the result of the abnormal or commercial use of our products, we may provide parts for the repair of your Deejo being for lost screws, damaged handle, etc. Simply contact us here at sales@deejo.com.au with a photo of the defective product and specify full contact details including postal address.
If the product cannot be repaired by the user, Deejo may choose to repair the product in its workshop or choose to replace the defective product if a repair cannot be undertaken. Postage to send the product to Deejo Australia is the responsibility of the customer.
Note: the appearance of rust spots on a Deejo knife is due to the lack of proper maintenance.
If you live outside of Australia, please use the Deejo France contact page: deejo.com/en/contact-us
#21 Is it legal to carry a pocket knife?
It depends on the relevant legislation of your state or territory. Please check with the local authorities on the laws regarding carrying pocket knives within your country. In general, you need to have a ‘good reason’ to carry them (camping, fishing, a picnic, or a hike). It is recommended to carry your pocket knife out of public view when not in use and to avoid carrying pocket knives into places where they may be considered inappropriate.
